Achievements

In May 2005 the United Nations Development Program (UNDP) and the Ministry of Information Development (MDI) have launched the Project “Implementation of E-Governance Component of a National Strategy on Information Society Technologies for Development” with an initial budget of 70,000 USD, funding being provided by the Government of Japan through the UNDP Thematic Trust Fund on ICT for Development with duration of 12 months. 

The main beneficiaries were the Ministry of Information Development, Academy of Public Administration and National Tax Authority of the Ministry of Finance. This was the logical continuation of the project of the Government of Moldova that started in 2003 and assisted national authorities in formulating a National Strategy on Information Society Technologies for Development. The main objectives pursued were development of a framework for building e-governance in Moldova . Activities were focused on three main directions: policy support, training of civil servants and promotion of electronic public services.

International expert assessment, study visit of 14 decision making civil servants to Estonian e-Governance Academy, roundtable discussions and local consultancies have been conducted during the project implementation which were an essential factor to increasing the awareness in developing e-Governance. Most importantly, national level inter-agency co-operation involving Ministry of Information Development, Government Office, Academy of Public Administration, Academy of Sciences and other institutions has been fostered through regular meetings and common events.

The implementation of electronic governance creates a favourable environment for the transition to informational society. As a result of this project implementation the Republic of Moldova will surely become one of the European countries using the highest technologies.

Within this project the following results have been produced:

Final Project report “Implementation of E-Governance Component of a National Strategy on Information Society Technologies for Development”

A. Policy Support:

1. Technical Audit Report and Feasibility Study on use of ICT in Public Administration;
2. Four Surveys on ICT use:
1. Household Survey;
2. Business Survey;
3. Web Presence Survey;
4. Internet Users Survey;
3. e-Governance Concept and e-Governance Portal Concept

B. Training

Methodological norms on training and certification of public servants in ICT, curriculum for training of public Servants in ICT

C. Electronic Services

1. The e-Tax Declaration Portal & Information System Terms of Reference to announce the tender for choosing the company that will built the Portal;
2. Technical Requirements for Central eGovernance Portal;
3. Technical Requirements for eGovernance Gateway;
4. Standard Requirements toward the official web-pages of Public Administration Authorities in Internet ;
5. Regulation on Interoperability of Public Authorities in the Process of Providing of Electronic Services;
6. e-Governance Visibility Strategy  “Acces@m Moldova”;
7. Brochure "What djoes e-Governance means?"